Payments
Payment Methods
How can I pay for an order?
We offer various ways for you to pay for your order. You can do so, using any of the following:
Credit/Debit Card
Mastercard
Visa
Visa Delta
Visa Electron
UK Maestro
Solo
All prices shown on the website are in Pounds Sterling
Is it safe to give my credit/debit details online?
We
realise how important it is to store any information that you provide
securely. Chunkie Munky maintains the highest levels of security. We use
PROTX as our Payment Service Provider. PROTX VSP Server is a secure
third party. Credit/Debit card details are secured within 128-bit
encrypted sessions. Sensitive information is stored on a heavily
encrypted database that is protected by multiple govenment approved
firewalls. You can therefore rest assured that we take the privacy and
security of your payment and personal details very seriously.
We also perform Address Verification and Card Verification as well as random Telephone Verification to prevent fraud.
To
increase the security of Internet transactions Visa and Mastercard have
recently introduced 3D-Secure (like an online version of Chip and PIN).
Depending on the card you've chosen to use and the retailer from whom
you are purchasing, when you click Proceed you may be asked by your card
issuer for further authentication.
When will my account be debited?
Once
you have placed your order, your nominated account will be debited
immediately and you will be sent an email to confirm your order.
How do I get an invoice?
The prices quoted on our website include VAT on items where it is levied and an invoice will be sent out to you with your order.
If
your order is delivered directly from our distributors or a separate
delivery address has been specified, an invoice will not be sent unless
requested